Showing posts with label higher ed. Show all posts
Showing posts with label higher ed. Show all posts

Tuesday, May 18, 2010

Higher Education Customers - How Do You Use Atomic Learning?

Greetings once again from the higher education team here at Atomic Learning! We have been putting our heads together to try to bring you the latest and greatest ideas on how you can use Atomic Learning on your campus.

1. As a help desk extension - is your help desk only open limited hours? Is your help desk staff sometimes overloaded, especially when upgrading applications like Microsoft Office? With a site license you can direct your users to Atomic Learning for tutorials on how to perform specific functions when your help desk is not available, or during busy times of the year!

2. Faculty Training - some faculty and staff members in your organization are great at keeping up on technology and integrating it into the classroom. Others are overwhelmed while budget cuts keep them running from class to class. Atomic Learning a great tool to keep your faculty updated on technology they use everyday - whether it's a tutorial on how to add a course link in your LMS, or how to schedule an appointment on their Outlook calendars!

Tuesday, April 20, 2010

Higher Ed Webinar Recap - Virtual Training Success at Philadelphia University

Greetings from the higher ed team! Pia Roper from Philadelphia University recently presented a webinar on Philadelphia University's use of Atomic Learning. The webinar provided some great insights on how Atomic Learning can be utilized campus-wide. You may view the archive here.

Some of the key points of Roper's presentation included:

USE
Philadelphia University uses Atomic Learning as an extension of their helpdesk, creating a 24/7 presence for users. Round-the-clock access ensures that support is available during off-hours, and for international users in the distance ed programs. They also use Atomic Learning to train the helpdesk staff, so they are better able to assist users who call in for help.

Moving beyond the help desk, Roper provides a variety of examples, from faculty training to student instruction. The webinar is a must-see for anyone looking to make the most of their existing subscription or seeking a cross-campus solution.

Thursday, April 01, 2010

FREE WEBINAR: Virtual Training Success at Philadelphia University

Register now!

Limited by budgetary constraints and without a formal training department, Philadelphia University’s Office of Information Resources (OIR) used online tutorials and assessment tools to train and develop faculty and staff.

Learn how Philadelphia University’s OIR department successfully used Atomic Learning as a development resource to:
  • Migrate faculty and staff from Office 2003 to Office 2007
  • Create a virtual training presence on campus
  • Provide a training solution for not only faculty and staff, but to help desk team members as well
Learn how you can successfully integrate this virtual training solution on your campus.

Bring questions for our presenters. An interactive Q&A session will follow the live presentation.

Date: 04/15/10  
Time: 11am  PT/12pm MT/1pm CT/2pm ET  
Duration: 1 hour

Register here